What's included in your quote (and what isn't)?

Your quote is an all-in freight price covering the ocean or air freight, standard carrier surcharges, and documentation. It's an estimate based on the details you provide. Duties, taxes, optional add-ons (like cargo insurance), and destination-specific fees are separate — some appear on the invoice only if your shipment incurs them.

Your quote covers the foreseeable cost of moving your cargo based on the information in your request:

• Ocean or air freight for your chosen service.

• Standard carrier surcharges rolled into the rate, such as fuel and documentation.

• Standard origin handling for the lane.

• Cargo insurance, when you add it — it shows on both the quote and the invoice.

Some costs can't be known at quote time, so they're excluded and billed only if they apply:

• Customs duties and taxes — set by the destination country on your goods. See Customs duties & estimating them (HTS codes).

• Destination and delivery fees that depend on the situation, for example:

• Delivery to your final address (common on most shipments)

• Chassis split fee

• Shipping labor or inside-delivery fee

• Pallet exchange fee

• Per diem / pre-pull charges

• Unforeseen costs such as trucking wait time or storage.

• Amazon final-mile trucking when you ship to Amazon FBA with an Amazon-partnered carrier — Amazon bills you directly, so it's on neither the Prime Freight quote nor invoice. See Estimating Amazon LTL/UPS final-mile charges.

Note: In some cases your actual cost is lower than the quote — for example, if a possible destination fee doesn't end up applying.

You quote an LCL shipment from China to a US warehouse. The quote shows the ocean freight, standard surcharges, and delivery. Your invoice later adds a chassis split fee (the destination terminal required it) and shows duties you paid to customs. The freight matched the quote; the extras were destination-specific and couldn't be known upfront.

Your quote reflects the information you give us, so accurate inputs keep it close to the final bill. Because the invoice is based on your cargo's actual measured weight and volume, differences there can change the total. For the full picture, see Why is my invoice higher than my quote? and How to read your invoice.

• Why is my invoice higher than my quote?

• Add-ons at quote time: insurance, brokerage & bonds

• How to read your invoice

• What's included vs excluded in your pricing

• Freight & shipping glossary