Billing & Payments
How to pay Prime Freight and how duties get paid
You pay Prime Freight for freight and services against the invoice for your shipment. Customs duties and taxes are a separate charge owed to the g...
How to read your invoice
Your Prime Freight invoice lists the freight charge plus any surcharges and accessorial fees that applied to your shipment. Most of these were a...
What's included in the pickup and delivery fee?
The pickup and delivery fee is the cost of the trucker moving your cargo from one place to another — most often from the port of entry to your final...
What "Freight $/unit" and "$/unit" mean
On your quote you'll see two per-unit figures. Freight $/unit is just the port-to-port transport cost. $/unit is the all-in cost — port-to-port p...
Trucking and drayage for FCL shipments
Drayage is the trucking of a full container from the port to your warehouse. How the container is unloaded — a live unload , a drop , or a drop-an...
What's included vs excluded in your pricing
Your Prime Freight pricing covers the freight , the carrier surcharges we know about , and standard origin and destination handling . A handful of ...