View invoices and manifests
What this covers
How to use the Manifest section to review your shipments' manifests, reach the related shipment, and download a finalized invoice. A manifest lists the cargo on a shipment; the invoice is what you're billed for it.
Steps
Open Manifests. Select Manifest in the left menu to see the manifests for all of your shipments.
Scan the list. Manifests are grouped by the columns shown so you can find the shipment you're after.
Open a manifest. Select a manifest for its full details, including a link to the related shipment. Select the link to jump to the shipment view.
Download the invoice. Once an invoice is finalized and sent, a download option appears on the manifest. Select it to save your invoice.
Tips
No download option yet? The invoice hasn't been finalized. It appears once billing is complete.
To understand the charges and surcharges on your invoice, see How to read your invoice.
Troubleshooting
The invoice won't download. Only finalized, sent invoices are downloadable. If it should be ready and isn't, contact your Prime Freight team.
A manifest is missing. Reach it from its shipment via Track your shipments, or contact your Prime Freight team.
