Add and manage suppliers

Edited

What this covers

How to see your suppliers, add a new one, and use a supplier record to reach the shipments and bookings connected to it. Your supplier is the company that ships your goods — also called the shipper.

Steps

  1. Open Suppliers. Select Supplier in the left menu to see all your current suppliers.

  2. Read the list. Each supplier shows its name, email, address, city, country, and the date it was added.

  3. Add a supplier. Select Add Supplier, then fill in:

  4. Company name

  5. Email (contact email)

  6. City and country they're located in

  7. Contact name

Select Save Shipper to add them.

  1. Open a supplier. Select a supplier to see the shipments and bookings you have with them, if any. Select any linked shipment or booking to jump straight to it.

Tips

  • Once a supplier exists, you can pick them when you create a purchase order, which keeps the PO, booking, and shipment linked.

  • The portal cross-links records throughout, so you can reach a shipment from a supplier, a booking, or a PO — whichever view you're in.

Troubleshooting

  • A supplier is missing. Search or sort by name; a long list may be paged. If they were never added, use Add Supplier.

  • The wrong contact is on file. Open the supplier and update the contact details, or ask your Prime Freight team to correct it.

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