RateSearch
How long is my quote valid?
Each quote is valid for the window shown on it. Freight rates move with the market — fuel, capacity, and seasonal demand all shift — so a rate is onl...
Understanding your bi-weekly rate emails
We email regular rate updates for the lanes you ship, so you always have current pricing without asking. One email can include two rate types: a con...
What's included in your quote (and what isn't)?
Your quote is an all-in freight price covering the ocean or air freight, standard carrier surcharges, and documentation. It's an estimate based on th...
Run a rate search: inputs & why we ask
How to run a rate search in your Prime Freight portal and what each field is asking for. If you're new to the tool, start with What is RateSearch? . ...
Add-ons at quote time: insurance, brokerage & bonds
Your freight quote covers moving the cargo; add-ons cover everything around it. The three you'll see most often are cargo insurance (protects the v...
How to read your RateSearch results
How to read the results after you run a rate search — what each option is telling you, how to compare them, and how to move a rate to a booking. Rev...
What is RateSearch?
RateSearch is the instant rate tool built into your Prime Freight portal. Instead of emailing for a quote and waiting, you enter your shipment detail...
Why is my invoice higher than my quote?
Your quote is an estimate; your invoice is based on what actually shipped. Two things usually explain a higher invoice: (1) your cargo's actual meas...