How to read your RateSearch results

Edited

What this covers

How to read the results after you run a rate search — what each option is telling you, how to compare them, and how to move a rate to a booking.

Steps

  1. Review your options. Each result is one service, with its price and estimated transit time. Faster options usually cost more; slower ones usually cost less.

  2. Compare price against transit time. Decide what matters most for this shipment — speed or cost. Air is fastest and priciest; ocean is slower and cheaper. For the trade-offs, see FCL vs LCL vs parcel: which to choose and Types of air service.

  3. Open a result for the full breakdown. Select a rate to see what's included and any surcharges rolled into the price.

The price is an all-in freight figure covering the freight and standard surcharges. Duties, taxes, and optional add-ons are separate — see What's included in your quote (and what isn't).

  1. Check the validity window. Rates are tied to a validity period. Book within it to lock the price. See How long is my quote valid?.

  2. Request a booking on the rate you want. When an option works, request it and your Prime Freight team takes it from there.

Understanding the price you see

Tips

Troubleshooting

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